BLACK TEA: Known for its rich flavor and high caffeine content, black tea is the most oxidized type of tea.

OOLONG TEA: This traditional Chinese tea undergoes medium oxidation, offering a taste profile between black and green tea.

GREEN TEA: Processed shortly after harvesting to minimize oxidation, green tea boasts an earthy flavor.

WHITE TEA: Made from young tea plant buds, white tea is the least processed, resulting in a sweet flavor and antioxidants.

HERBAL TEA: These caffeine-free blends serve various wellness purposes and are technically herbal infusions, not teas from the tea plant.

DECAFFEINATED TEA PROCESS: Our decaffeinated teas retain a trace of caffeine, as the decaffeination process may reduce some antioxidants and benefits. For strictly caffeine-free options, we recommend...switch to an herbal tea.

We recommend 1-1.5 teaspoons for every 8 ounces of water.

Steep time depends on the type of tea you are using. Check out the product pages for specific steep times to each blend. Also, every loose leaf blend you receive have steeping instructions for that specific blend.The general guidelines are as follows:

Black Tea: 212° for 3-5 minutes., unless otherwise stated on specific tea blend

Green Tea: 180° for 2-3 minutes, unless otherwise stated on specific tea blend

White Tea: 180° for 2-3 minutes, unless otherwise stated on specific tea blend

Herbal & Rooibos: 208° for 5 minutes, unless otherwise stated on specific tea blend

Oolong Tea: 195° for 2-3 minutes, unless otherwise stated on specific tea blend

Cool, dry, dark place is best for maintaining freshness. We also recommend glass storage or tin storage as they close tightly.

The shelf life of our loose leaf tea ranges from 1 year to 2 years. Each blend you receive is accompanied by a "Sip by" date, tailored to the specific batch you have received.

Custom Blends are highly favored by us! Kindly reach out to us to share your vision for creating your ideal blend.

Currently, we exclusively ship to the 50 states within the USA. However, this policy may evolve in the future.

Makai Tea Company emphasizes that it is the customer's responsibility to ensure the accuracy of their information before finalizing an order. In the event of an incorrect address submission, please promptly contact us at contact@makaiteacompany.com to ascertain if adjustments can be made. Kindly note that modifications may not be feasible for all orders due to the efficiency of our fulfillment processes.

Makai Tea Company is not liable for shipping errors, delays, lost, or stolen packages. Please contact the courier service mentioned in your order with your shipment details to start the process of retrieving your package or filing a claim.